1Introduction & Our Commitment
Macibet is a trusted online gaming platform in Bangladesh. We understand how valuable your personal information is. This Privacy Policy explains in plain language how Macibet collects, stores, uses, and protects your data.
By creating an account or using the Macibet platform, you agree to this Privacy Policy. We encourage you to read it carefully. If you have any questions about any section, please reach out to our support team.
Important: Macibet never sells your information to advertising companies or third parties. Your privacy is our top priority.
2What Information We Collect
Macibet collects different types of information in different situations. See the full breakdown below:
Information collected during registration:
- Full name & date of birth (for age verification)
- Mobile number (for OTP verification)
- Email address (for contact purposes)
- Password (stored in encrypted form)
- Referral Code (if applicable)
Payment-related information:
- BKash, Nagad, or Rocket number
- Transaction History & Amount
- Withdrawal request details
Automatically Collected Information:
- IP Address & Device Information
- Browser type & operating system
- Time spent on site and pages visited
- Cookies & Location Data (subject to permission)
| Type of Information |
Reason for Collection |
Required? |
| Name & Mobile Number |
Identity Verification |
Yes |
| Payment Information |
Transaction Processing |
Yes |
| IP & Device Information |
Security & Fraud Prevention |
Yes |
| Location Data |
Service Improvement |
No (Optional) |
| Cookies |
Experience Improvement |
No (Optional) |
3How Your Information Is Used
Macibet uses your information only for specific, legitimate purposes. We never collect or use data unnecessarily or in excess of what is required.
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- To provide bonuses, promotions, and VIP benefits
- To provide customer service and support
- To detect fraud and keep your account secure
- To comply with legal and regulatory obligations
- To analyze and improve the quality of our services
- To send important updates and notifications
Please Note: Macibet never sells or transfers your data to advertisers or unrelated third parties.
4Data Sharing Policy
Macibet follows strict rules when it comes to sharing your information with any third party. Only in the following circumstances may limited data be shared:
- Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive the information necessary to complete transactions.
- Law Enforcement: Information may be disclosed to relevant authorities when required by court order or law.
- Technology Partners: Technology providers who support platform operations may have limited access to your data.
- Fraud Prevention: Information may be verified with security partners to investigate fraudulent activity.
Outside of the situations listed above, Macibet does not share your information with anyone. All of our partners are bound by strict confidentiality agreements.
5Cookie Policy
Macibet uses cookies on its website to make your experience smoother and more personalized. Cookies are small text files stored in your browser.
- Essential Cookies: Required for login sessions and security — cannot be disabled.
- Functional Cookies: Remembers your preferences and settings.
- Analytics Cookies: Collects anonymous data to understand site usage.
- Marketing Cookies: Used to show you relevant offers.
You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the site.
Reminder: Keep essential and functional cookies enabled for the best experience. You may disable marketing cookies if you prefer.
6Data Security Measures
Macibet employs industry-standard security technologies and practices to keep your data safe. Our security framework is multi-layered:
- SSL/TLS encryption is applied to all data transmissions.
- Passwords are stored using hashing — not even Macibet staff can view your password.
- Automatic account lock system for suspicious login attempts.
- OTP verification is available as an option at every login.
- Regular security audits are conducted on servers and databases.
- Data backup and disaster recovery plans are actively in place.
No method on the internet is 100% secure. However, Macibet is committed to ensuring the highest level of security possible. If you notice any security issue, please notify us immediately.
7Your Rights
As a Macibet user, you have full control over your own data. You may exercise the following rights at any time:
- Right to Access Your Data: You can request to know what information we hold about you.
- Right to Correct Your Data: You can update any inaccurate or outdated information.
- Right to Delete Your Data: You may request that your data be deleted when closing your account.
- Right to Restrict Processing: You can restrict the use of your data for specific purposes.
- Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
- Right to Data Portability: You can request a copy of your data in a portable format.
To exercise any of these rights, contact the Macibet support team. We typically respond within 7 business days.
8Data Retention Period
Macibet does not retain your information longer than necessary. How long data is stored depends on its type and applicable legal requirements:
- Account Information: Up to 5 years while the account is active and after it is closed.
- Transaction Records: Up to 7 years in accordance with financial regulations.
- Communication Records: Up to 2 years.
- Logs & Analytics: Up to 1 year.
- Cookies: 1 day to 2 years, depending on the type of data.
After the retention period, data is permanently deleted or anonymized.
9Minor Protection
Macibet strictly prohibits users under the age of 18 from accessing the platform. To protect minors, we:
- Age verification is required at the time of registration.
- We investigate and suspend accounts suspected of underage use.
- We never knowingly collect personal information from minors.
- Parents can report concerns about a child's account to us.
For Parents: If you suspect your child is using Macibet, contact our support team immediately. We will act promptly.
10Policy Updates
Macibet may update this Privacy Policy as needed. If any significant changes are made, we will:
- We will send notifications to your registered email or mobile number.
- We will display a clear banner at the top of the website.
- The date of the update will be noted at the top of this page.
Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend checking this page regularly.
No, Macibet never sells your personal information to third parties. Your data is used solely to provide our services and is protected under strict security measures.
Yes, you can request deletion of your data at any time. However, certain transaction and identity records may need to be retained for a specified period due to legal obligations. Contact our support team for more details.
Absolutely. All payment information on Macibet is transmitted via SSL encryption and stored on secured servers. When transacting via bKash, Nagad, or Rocket, only the relevant payment gateway can access the required details.
You can update your notification preferences in your account settings, or contact the support team to process your marketing opt-out. Essential account notifications cannot be disabled.
Yes, for significant changes we will send a notification to your registered email or mobile number and clearly announce it on the website. The update date will also be shown at the top of the page.