Macibet Terms and Conditions – User Rights and Responsibilities

1Introduction & Consent

Macibet (macibet.co) is a popular online gaming and betting platform in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between Macibet and its users. By registering on Macibet or using the platform, you are deemed to have accepted and agreed to these Terms.

We always want our users to know exactly what benefits they are getting and what rules they need to follow. That is why these Terms and Conditions are written in plain, straightforward language — no complex legal jargon.

2Account Registration and Eligibility

The following requirements must be met to open an account on Macibet. We take age verification very seriously, as protecting minors is our responsibility.

• Registrants must be at least 18 years of age.
• Each individual may hold only one Macibet account.
• All information provided during registration must be accurate, truthful, and up to date.
• Keeping your account password confidential is solely your responsibility.
• Creating an account under someone else's identity or with false information is strictly prohibited.
• To make changes to your account details, please contact our support team.
• Macibet may request additional documents at any time for verification purposes.

3Deposit & Payment Methods

Macibet is directly integrated with Bangladesh's most widely used mobile banking systems. Our deposit process is completely secure and typically instant.

• Currently supported payment methods: bKash, Nagad, Rocket, and Bank Transfer.
• The minimum deposit amount is BDT 100.
• Maximum deposit limits are determined by account tier and applicable promotions.
• Deposits are usually processed instantly; in some cases, it may take up to 30 minutes.
• Macibet will not be held responsible for any errors resulting from incorrect information provided during a deposit.
• All deposits are processed in Bangladeshi Taka (BDT).

4Withdrawal Policy

Withdrawals on Macibet are simple and fast. However, certain verification steps are in place to ensure security. The withdrawal rules are detailed below:

• A sufficient verified balance must be available in your account to make a withdrawal.
• The minimum withdrawal amount is BDT 300.
• Withdrawal requests are typically processed within 1–24 hours.
• Withdrawals can only be made to a registered payment method.
• Wagering requirements must be met before any bonus winnings can be withdrawn.
• Additional verification may be required in cases of suspicious activity.
• The maximum daily withdrawal limit is determined by your VIP tier.

5Bonus & Promotion Terms

Macibet regularly offers exciting bonuses and promotions. However, each bonus offer comes with specific terms that must be followed. Please read the relevant conditions carefully before claiming any bonus.

• The welcome bonus is available to newly registered members only.
• The wagering requirement for each bonus is a specified multiple of the bonus amount.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Multiple bonuses cannot be active at the same time unless specifically permitted.
• Each bonus is valid for a set period; any unused bonus will expire at the end of that period.
• Macibet reserves the right to modify or cancel any promotion at any time.
• Accounts suspected of bonus abuse may be subject to investigation.

6Betting Rules

All betting activities on Macibet are governed by specific rules. Sports Betting, casino games, and fish games each have their own separate terms.

• A bet cannot be changed or cancelled once it has been confirmed.
• Results arising from technical errors will be reviewed and a final decision will be made by Macibet.
• If your internet connection drops, the result of any ongoing game is saved on our servers.
• If a Sports Betting event is cancelled, the bet amount will be refunded.
• In the event of any technical error from a game provider, Macibet will investigate and take appropriate action.
• Macibet reserves the right to suspend bets in cases of unusual betting patterns.

7Prohibited Activities

Macibet is a fair and transparent platform. The following activities are strictly prohibited and may result in permanent account closure:

• Opening or operating multiple accounts.
• Using false information to claim bonus benefits.
• Using any software, bots, or automation tools to gain an unfair advantage.
• Colluding with other players to place bets.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to hack or gain unauthorised access to Macibet's systems.
• Harassing or deceiving other users.

8Data Protection & Privacy

Macibet takes your privacy extremely seriously. We collect your personal information solely for the purpose of providing our services. For more details, please refer to our Privacy Policy Read.

• Your information is kept secure through SSL encryption.
• Your information is never sold or shared with third parties.
• User behavior may be analyzed to help improve our services.
• You can request to update or delete your information at any time.
• Account access is kept secure through OTP verification.

9Responsible Gaming

Macibet firmly believes that gaming is for entertainment, not a source of income. We want every user to enjoy gaming in a healthy and responsible way. To learn more about responsible gaming at Macibet, please visit our Responsible Gaming View the page.

• You can set daily, weekly, or monthly deposit limits on your account.
• The Self-Exclusion feature allows you to temporarily deactivate your account for a set period.
• If you experience any gaming issues, our support team is available to provide free guidance.
• Parental control features are available to prevent minors from accessing accounts.
• If signs of problematic gambling are detected, Macibet may proactively impose restrictions on the account.

10Account Suspension and Closure Policy

Macibet reserves the right to temporarily or permanently close an account without prior notice in the following circumstances:

• Violating any part of these Terms and Conditions.
• If there is reasonable suspicion of fraudulent activity or money laundering.
• If multiple individuals appear to be accessing the same account.
• If bonus system abuse is detected.
• Extended inactivity on the account (over 12 months).

Any valid balance will be returned upon account closure, but bonus funds will be forfeited. If you believe your account was closed in error, please contact our support team.

11Dispute Resolution Process

Macibet is always willing to resolve any disputes or complaints in a friendly manner. Our dispute resolution process is outlined below:

• Step 1: Please contact our live chat support first to report the issue.
• Step 2: The support team will investigate and provide a resolution within 48 hours.
• Step 3: If you are not satisfied with the resolution, please submit a formal complaint via email.
• Step 4: The senior team will communicate a final decision within 7 business days.

12Policy on Changes to Terms & Conditions

Macibet reserves the right to update or modify these Terms and Conditions at any time. When changes are made:

• Users will be given advance notice of any significant changes.
• Updated terms and conditions take effect from the date they are published on the website.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
• If you object to any changes, you have the option to close your account.

13Contact & Support

If you have any questions about these Terms and Conditions or need assistance, please contact the Macibet support team. We are always ready to help.